![]() Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10. the Kies software should start downloading the correct firmware for your phone from the Internet once that's done (depending on your Internet connection speed) it'll begin downloading that to the phone (this probably takes 10 minutes or so) in the Kies software, select the second item in the Tools menu and just follow the prompts to enter the model number (in CAPS) and IMEI/Serial Number (both found under the battery - it's ok to remove the battery at this point) This guide is for the situation where your phone is not booting and the three-button combo for getting into download mode is not working for some reason, and you have tried all the other solutions in the FAQ. if you've never had the phone connected to your Windows-based computer before, you'll see messages about installing drivers, etc - just wait until this is done (may take 5 or 10 minutes) connect the phone to your PC with the USB cable that came with the phone I have put the phone into download mode and plugged it into my PC via the standard USB cable but Kies doesnt seem to recognize it. put your phone in Download mode: with the phone completely off, press and hold the Volume Down and Home and Power buttons simultaneously, and release them all when you see the Samsung splash screen The first time it runs it'll update itself to the latest version so make sure you run it once before proceeding. if you don't already have the Kies software installed on your PC, download it (just search Google) and install it. You could try using the Kies software to reload the stock firmware. Note: you will have to set the phone up again.If this doesn't work, let us know and give us the phone model and cell phone carrier information and we can help with installing an official ROM.If you can only get into Download mode then there's not any way to get access your data. Back out to the main menu and select Reboot system now, and it should boot properly. Tutorial su installazione Samsung Kies e collegamento Dopo che il processo di download รจ terminato. ![]() After the the deletion process completes, back out to the main menu, scroll down to Wipe Cache Partition and select it. Parte 2: Come installare e Collegare Samsung Kies e problemi 1. Using the Volume Up or Down keys, scroll to Wipe data/Factory Reset. Use the volume keys to navigate the menu and press the power button to select an option. We would need to know the phone model and cell phone service provider (AT&T, T-Mobile, Verizon, etc.) before giving you more information on how to perform the other suggestions.To enter recovery mode, press volume up + power button + home button simultaneously and keep them pressed until you see the recovery mode. It sounds like your phone is soft-bricked, which is fairly easy to fix.You have three choices: install a rooted custom ROM (custom version of Android including Android 4.4.4, higher than the official updates), or reinstall the official version of Android for your model phone from Samsung using Kies software, or try to get into recovery mode and hard/factory reset your phone. Your phone may not be a goner (hard-bricked), but your data, pictures, music, contacts, messages, etc., may be unrecoverable if they are not backed up.
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